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Questions, order help, starting points

Get in touch.

Need help choosing a course, finding your portal access, fixing a download, or sorting out an order? Send a note and the Better Bass Lessons team will point you in the right direction.

Send a note Member portal

Best way to reach us

One clear inbox. No maze.

For course access, transcription purchases, billing questions, refunds, or general bass-course advice, email us here. Include the email address you used at checkout if you are asking about an order.

Send the details.

Tell us what's going on and we'll write back by email. If it's about an order, use the email address you bought with so we can find it fast.

Helpful details

Send the right clue with the first note.

01

Portal access

Use the same email address you used at checkout so we can find the order quickly.

02

PDFs

Name the transcription or course if a chart, PDF, or lesson is missing.

03

Choosing

Tell us electric or upright, your level, and what you want to play better next.

04

Billing

Include the purchase date or receipt email if you are asking about a payment.